Really nice staff. When we picked up the car the cleaning product smell was waaay too strong.
This current locations never fails to treat me well ever time I rent through them. Cathy and her team are welcoming and extremely helpful, ensuring that I get get to my destination in style. Have been renting regularly through this branch since October 2014 and shall continue to do so for the foreseeable future.
This location is the worst! Nothing that I was told over the phone applied when I took off of work to go down there. Total waste of gas time and missed worked. I DO NOT RERECOMMEND Go to Enterprise instead!
Always fast, quality service.
Be careful. For some odd reason, they run credit checks on you if you're using a debit card to pay for your vehicle. Complete bs. If you're willing, go to the airport. They'll take debit cards, no questions asked. Makes zero sense to run a credit report when someone is using a debit card. Never again will I go to this location. I wish I could give zero stars but Google only allows at least one.
Budget Car Rental is a US Car Rental based in Shaker Heights, Ohio. Budget Car Rental is located at 3596 Lee Rd, Shaker Heights, OH 44120, USA.
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